Verification is required before you can use your account. Your Finthy account holds financial information, so we confirm the address belongs to you before anything is in it.
Two ways to verify
The email contains a link and a 6-digit code. Either finishes the job.
- The link. Open it and you are verified.
- The code. Type it into the 6-digit code box in Finthy. Useful when a mail app rewrites links, when the link opens in a browser you are not signed in to, or when you are reading the email on a different device from the one you are using Finthy on.
The link expires after 24 hours. The code goes with it.
It has not arrived
In rough order of how often each one is the answer:
- Check the address for a typo. This is the most common cause and no amount of resending will fix it. If the address is wrong, sign up again with the right one.
- Check spam and promotions. Finthy’s own hint says the same: “Can’t find it? Check your spam or promotions folder.”
- Allow mail from
[email protected]. That is the sender. Adding[email protected]does nothing for this, since verification mail does not come from there. - Resend. The button is Resend Verification Email, and it is inside your account, not on the sign-in page, because the resend is tied to your account. There is a short wait between sends, shown as “Resend available in {seconds}s”, which stops a mail provider treating a burst as spam.
What the error screens mean
- “Verification Link Outdated”: you opened an older email. Each resend replaces the one before it, so open the most recent email, or request a new one.
- “Verification Link Expired”: more than 24 hours have passed. Request a new email.
- “Verification Failed”: the link is invalid or has already been used. If you have already verified, simply sign in.
- “Login Required”: verification belongs to an account, so sign in first and verify from there. If you have not signed up yet, sign up.
- “That code is not right”: a digit is wrong, or the code is from an older email.
- “That code can no longer be used”: the code belonged to a superseded email. Send a new one and use the new code.
After verifying
You see “Email Verified!” and can sign in. From there you land on Getting Started rather than straight on the dashboard.
Changing the address
If you signed up with the wrong address, a change is confirmed from the new address before it takes effect, and can be cancelled until then. Until you confirm it, the old address is still the one you sign in with.