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Terms of Service

Finthy's Terms of Service - Legal terms and conditions for using our financial dashboard platform

Effective Date: January 1, 2025
Last Updated: January 1, 2025
Legally Binding
Fair Terms

Agreement to Terms

By accessing or using Finthy’s financial dashboard platform (“Service”), you agree to be bound by these Terms of Service (“Terms”). If you disagree with any part of these terms, you may not access the Service.

Description of Service

Finthy provides a personal finance management platform that:

  • Connects to your bank accounts across Mexico, Chile, and Brazil
  • Aggregates and analyzes your financial data
  • Provides budgeting tools and financial insights
  • Offers multi-currency support and transaction categorization

User Accounts

Account Creation

  • You must provide accurate and complete information
  • You must be at least 18 years old
  • You are responsible for maintaining account security
  • You may only have one personal account

Account Security

  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized access
  • Enable two-factor authentication when available
  • Do not share your account credentials

Acceptable Use

Permitted Uses

  • Personal financial management and budgeting
  • Accessing your own financial data and accounts
  • Using features as intended in user documentation

Prohibited Uses

  • Accessing other users’ accounts or data
  • Attempting to compromise system security
  • Using the service for illegal activities
  • Reverse engineering or copying our software

Banking Connections

Mexico (Chrome Extension)

  • You authorize the extension to access your banking sessions
  • We do not store your banking credentials
  • You maintain full control over your banking sessions

Chile & Brazil (Platform Connections)

  • You authorize secure platform connections to your banks
  • Connections are made through regulated providers (Fintoc/Belvo)
  • You can revoke access at any time

Your Responsibilities

  • Provide accurate banking credentials
  • Maintain current contact information
  • Review transactions for accuracy
  • Report suspicious activity immediately

Data and Privacy

Your Data

  • You retain ownership of your financial data
  • We process data according to our Privacy Policy
  • You can export or delete your data at any time
  • We do not sell your personal information

Service Data

  • We may use aggregated, anonymized data for improvements
  • Service usage data helps us enhance features
  • Security monitoring protects all users

Subscription and Billing

Free Tier

  • Limited bank connections and basic features
  • No billing required for free tier
  • May include usage limitations

Paid Plans

  • Monthly or annual billing cycles
  • Charges processed securely through payment providers
  • Automatic renewal unless cancelled
  • Refunds according to our refund policy

Cancellation

  • Cancel anytime through account settings
  • Service continues until end of billing period
  • Data retention according to Privacy Policy

Service Availability

Uptime

  • We strive for 99.9% uptime
  • Scheduled maintenance with advance notice
  • Emergency maintenance as needed

Limitations

  • Banking system outages may affect connectivity
  • Regional internet issues may impact service
  • Third-party provider limitations

Intellectual Property

Our Rights

  • Finthy platform and technology are our property
  • Trademarks and logos are protected
  • Software is licensed, not sold

Your Rights

  • Your financial data remains yours
  • Limited license to use our Service
  • Right to export your data

Disclaimers

Financial Advice

  • Finthy provides tools, not financial advice
  • Consult qualified professionals for financial decisions
  • We are not a financial advisor or institution

Data Accuracy

  • We strive for accurate data aggregation
  • Verify important information with your banks
  • Report discrepancies immediately

Third-Party Services

  • Banking connections depend on third-party providers
  • We are not responsible for bank system outages
  • External service limitations may affect functionality

Limitation of Liability

Service Interruptions

  • No liability for temporary service unavailability
  • Force majeure events beyond our control
  • Banking system outages or maintenance

Data Loss

  • Regular backups minimize data loss risk
  • Users responsible for maintaining important records
  • Export data regularly for your records

Financial Decisions

  • We are not liable for financial decisions made using our tools
  • Investment and spending decisions are your responsibility
  • Seek professional advice for major financial choices

Indemnification

You agree to indemnify and hold Finthy harmless from any claims, damages, or expenses arising from:

  • Your violation of these Terms
  • Your use of the Service
  • Your banking activities and decisions
  • Violation of any third-party rights

Termination

By You

  • Cancel your account at any time
  • Export your data before cancellation
  • Billing stops at end of current period

By Us

  • We may terminate for Terms violations
  • We may discontinue Service with notice
  • Data provided according to Privacy Policy

Changes to Terms

Notification

  • Material changes communicated via email
  • Continued use indicates acceptance
  • Previous versions available upon request

Effective Date

  • Changes effective on date specified
  • Review Terms periodically for updates

Governing Law

These Terms are governed by the laws of:

  • Mexico: Mexican Federal Laws
  • Chile: Chilean Laws
  • Brazil: Brazilian Laws

Jurisdiction determined by your primary country of residence.

Dispute Resolution

Informal Resolution

  • Contact support for issue resolution
  • Good faith effort to resolve disputes
  • Documentation of resolution attempts

Arbitration

  • Binding arbitration for unresolved disputes
  • Individual basis, not class action
  • Governed by applicable arbitration rules

Contact Information

For questions about these Terms:

Email: [email protected]
Address: [To be provided]

Country-specific legal inquiries:

  • Mexico: [email protected]
  • Chile: [email protected]
  • Brazil: [email protected]

Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect.


These Terms of Service are available in English, Spanish, and Portuguese. In case of conflicts between translations, the English version shall prevail.

Quick Links

  • Privacy Policy
  • Contact Support
  • Access App

Key Points

Free to Use

Basic features available at no cost

Your Rights

Cancel anytime, data portability

Fair Usage

Reasonable limits to ensure service quality

Table of Contents

  • Agreement to Terms
  • Description of Service
  • User Accounts
    • Account Creation
    • Account Security
  • Acceptable Use
    • Permitted Uses
    • Prohibited Uses
  • Banking Connections
    • Mexico (Chrome Extension)
    • Chile & Brazil (Platform Connections)
    • Your Responsibilities
  • Data and Privacy
    • Your Data
    • Service Data
  • Subscription and Billing
    • Free Tier
    • Paid Plans
    • Cancellation
  • Service Availability
    • Uptime
    • Limitations
  • Intellectual Property
    • Our Rights
    • Your Rights
  • Disclaimers
    • Financial Advice
    • Data Accuracy
    • Third-Party Services
  • Limitation of Liability
    • Service Interruptions
    • Data Loss
    • Financial Decisions
  • Indemnification
  • Termination
    • By You
    • By Us
  • Changes to Terms
    • Notification
    • Effective Date
  • Governing Law
  • Dispute Resolution
    • Informal Resolution
    • Arbitration
  • Contact Information
  • Severability

Questions About Our Terms?

We believe in clear, fair terms. Contact our legal team if you need clarification on any aspect of our terms of service.

Contact Legal Team General Support

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